Detalles de la aplicación
Funciona con
Support
total de instalaciones
25+
Autor
SparklyVersión
2.3
Precio (USD)
Free 7-day trial, then $199.00 per month
Las aplicaciones se instalan directamente en su cuenta
Lo que dice la gente
2 reseñas
Anónimo
almost 6 years ago
Exactly what we needed.
Anónimo
over 6 years ago
Good information, but no way to export data or enter a date range. Report shows the 5 agents with the most skipped tickets, but you can't see beyond the top 5 so there's very little analysis to be done. Also, there is a field for agents to put in a reason for skipping, but there is no way to make this field required so as soon as agents figure out that they can leave this section blank, they will.
Mostrando 2 de 2 calificaciones