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Ticket Analytics

Display ticket metrics to agents
Ticket Analytics

749 reviews

Instalación

1067

Funciona con

Support

Desarrollador

Sparkly

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Watch the Ticket Analytics app video

Give agents real-time insight on a ticket.

Overview of stats on a ticket

You'll be able to see these stats:

  • Relative date when a ticket was created
  • Relative date when a ticket was last updated
  • How many comments a ticket has

Ideal for organizations that need more insight in a single ticket

Give agents real-time insight on a ticket.

Sparkly, Amsterdam, the Netherlands.

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Last updated

4 de abril de 2025

Developer

Version

1.2

Cómo instalar

Zendesk Ticket Analytics Instructions

  1. Install the app
  2. Open any ticket
  3. Enjoy making better decisions with these stats at hand

Overview of stats on a ticket

You'll be able to see these stats:

  • Relative date when a ticket was created
  • Relative date when a ticket was last updated
  • How many comments a ticket has

Ideal for organizations that need more insight in a single ticket

Give agents real-time insight on a ticket.

Sparkly, Amsterdam, the Netherlands.

Have any questions or ideas?

Check out our Help Center.

Lo que dice la gente

2 reseñas
Mostrando 2 de 2 reseñas
Nicolas Sansone
Hace about 3 years

Très simple pour visualiser d'un coup où en est le ticket et s'il y a eu beaucoup de relances ou d'attentes par exemple

Anónimo
Hace over 6 years

Such a simple solution to give our agents a little bit more insights at-hand.

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Plan individual disponible

  • 1100 instala

    Con la confianza de los clientes de Zendesk

  • Calificación de 4 estrella

    Muy valorado por los clientes de Zendesk