Great product for the pricing!

Aissist has been a game-changer in how we manage ticket volume, automate responses, and surface the right tickets for human review. The platform does more than just suggest replies — it allows for custom logic that fits into real workflows. We’ve used it to build routing systems, audit AI-handled tickets, and reduce time spent on repetitive interactions. The tagging and scenario logic are especially valuable for larger or multi-queue setups. What really sets Aissist apart is the team behind it. They’ve been responsive, open to feedback, and proactive in helping us tune things for accuracy and brand alignment. It’s clear they care about long-term partnership, not just product adoption. If you’re looking for an AI solution that goes beyond macros or simple suggestions and you’re ready to spend some time shaping it to your environment Aissist is worth it.

Aissist.io has been an invaluable tool for automating our customer service operations. Their user-friendly console simplifies setting up instructions, managing knowledge bases, and deploying specialized sub-agents for diverse tasks. The support team is responsive and knowledgeable, ensuring seamless integration and ongoing efficiency. Aissist.io has significantly enhanced our ability to handle customer inquiries effectively while reducing operational costs. Highly recommended for businesses looking to streamline customer service through advanced AI automation.

We started using Aissist.io to automate our customer service, and the results have been outstanding! The AI-powered system has been equivalent to three human agents, significantly reducing our operational costs while improving efficiency. What sets Aissist.io apart is its accuracy in understanding customer inquiries, seamless integration with our API, and ability to handle complex interactions—including understanding images! This has allowed us to automate a majority of our support requests without sacrificing quality, leading to faster response times and a better experience for our customers. Since implementing Aissist.io, we’ve seen a dramatic reduction in support costs while maintaining (and even improving) customer satisfaction. The automation is reliable, scalable, and consistently delivers. If you're looking to optimize your customer service operations, Aissist.io is a game-changer! Highly recommended.

I've been using Aissist.io for our customer service automation needs, and I must say, it's been a game-changer for us. Aissist.io offers a robust suite of features and configurations that allow us to finely tune our AI to accurately respond to user inquiries. While setting up the workspace took some time, the support team at Aissist.io was outstanding—they provided prompt assistance and ensured we were up and running smoothly. The AI's ability to understand images and seamlessly connect to our API has significantly enhanced our customer service capabilities. It consistently delivers accurate responses, saving us time and improving overall user satisfaction. Aissist.io has truly streamlined our operations, making it an invaluable tool for our business. Highly recommended!